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FAQ

FAQ

SYCCO SERVICES FREQUENTLY ASKED QUESTIONS
Frequently asked questions about our cleaning services. We hope they will be helpful.

Q. Is a long-term contract required for service?
Absolute not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.

Q. How long have you been cleaning?
We have been providing professional cleaning services to many satisfied customers since 2003.

Q. Are you insured?
Yes. SYCCO Services is fully insured with $1,000,000 liability insurance.

Q. What towns do you service?
We provide cleaning services for Eastern Mass and surrounding areas.

Q. Can I skip or reschedule an appointment?
If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We’ll move your visit to another, more convenient time or if you wish, cancel it altogether.

Q. What if I am not satisfied with my cleaning?
Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.

Q. How and when do I pay for my cleaning services?
We require payment at time of service.

Q. How soon should I expect the contractor to begin work?
Provide adequate lead time prior to the contract’s starting date. Two to four weeks is typical.

Q. Should I give the contractor a ‘things to do’ list?
Share your priority list with your contractor. Discuss and finalize a schedule for the initial cleaning and for periodic work such as carpet cleaning or window washing. Agree upon completion dates for projects well in advance.